Effective Date: Jan 01 2025
Last Updated: Sept 01 2025

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and understanding how you use our site.

Why We Use Cookies

We use cookies to:

• Improve Functionality: Remember your preferences and settings

• Analyze Performance: Understand how visitors use our website

• Enhance Security: Protect against spam and unauthorized access

• Personalize Experience: Show relevant content and services

Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for our website to function properly and cannot be disabled.

What They Do:

• Enable basic website functionality

• Remember your consent preferences

• Maintain security during your session

• Enable contact form submissions

Examples:

• Session cookies for form functionality

• Security cookies for spam protection

• Consent preference cookies

Analytics Cookies (With Your Consent)

These cookies help us understand how visitors interact with our website.

Google Analytics:

• Tracks page views, session duration, and user behavior

• Helps us improve website content and navigation

• Provides insights into popular services and content

• Data is anonymized and aggregated

Framer Analytics:

• Monitors website performance and loading times

• Tracks conversion goals and form submissions

• Helps optimize user experience

Marketing Cookies (With Your Consent)

These cookies are used to track visitors across websites for marketing purposes.

Advertising Platforms:

• Google Ads conversion tracking

• Facebook Pixel (if applicable)

• LinkedIn tracking (if applicable)

• Remarketing and retargeting campaigns

What They Do:

• Track conversions from our advertising campaigns

• Show relevant ads to potential clients

• Measure advertising effectiveness

• Enable remarketing to previous visitors

Third-Party Cookies

Some cookies are set by third-party services we use:

Google Services:

• Google Analytics: Website performance analysis

• Google Ads: Conversion tracking and remarketing

• Google Maps: Location and contact page functionality

• reCAPTCHA: Spam protection for forms

Social Media:

• LinkedIn: Professional networking integration

• Facebook: Social media sharing (if enabled)

• Twitter: Social media sharing (if enabled)

Other Services:

• Framer: Website hosting and analytics platform

• Payment Processors: Secure payment processing cookies

• Email Services: Newsletter and communication tracking

Your Cookie Choices

Cookie Consent Management

When you first visit our website, you'll see a cookie consent banner with these options:

Accept All: Allows all cookies including analytics and marketing Accept Essential Only: Only allows necessary functional cookies Customize: Choose which categories of cookies to accept Reject All: Declines all non-essential cookies

Changing Your Preferences

You can change your cookie preferences at any time:

1. On Our Website: Click the "Cookie Preferences" link in our footer

2. Browser Settings: Manage cookies directly in your browser

3. Contact Us: Email us to update your preferences

Browser Controls

Most browsers allow you to:

• View and delete cookies

• Block cookies from specific sites

• Block all cookies (may affect website functionality)

• Get notifications when cookies are set

Browser Help Links:

• Chrome Cookie Settings

• Firefox Cookie Settings

• Safari Cookie Settings

• Edge Cookie Settings

Cookie Details

Essential Cookies

Analytics Cookies (With Consent)

Marketing Cookies (With Consent)

Data Protection and Privacy

Your Rights:

Under Canadian privacy laws (PIPEDA), you have the right to:

• Know what cookies are being used

• Consent to or refuse non-essential cookies

• Access and delete your data

• Withdraw consent at any time

Data Security:

• Cookie data is transmitted securely using SSL encryption

• We do not store sensitive personal information in cookies

• Third-party cookies are governed by their respective privacy policies

International Transfers:

Some of our third-party services (like Google Analytics) may transfer data internationally. We ensure appropriate safeguards are in place.

Impact of Disabling Cookies

If You Disable All Cookies:

• Contact forms may not work properly

• Website preferences won't be remembered

• We can't analyze website performance

• Some security features may be affected

If You Disable Analytics Cookies:

• Website functionality remains intact

• We can't measure website performance

• User experience improvements may be limited

If You Disable Marketing Cookies:

• All website functionality remains intact

• You may see less relevant advertising

• We can't measure advertising effectiveness

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information or set cookies for children under 13. If you believe a child has provided us with personal information, please contact us immediately.

Updates to This Policy

We may update this Cookie Policy to reflect:

• Changes in our cookie usage

• New legal requirements

• Updates to third-party services

• Improvements to our privacy practices

When We Update:

• We'll update the "Last Updated" date

• Significant changes will be highlighted on our website

• We may request renewed consent for new cookie types

Contact Us

Cookie-Related Questions:

• Email: [privacy@webdesignkelownaco.ca]

• Phone: [your-phone-number]

• Subject Line: "Cookie Policy Inquiry"

Privacy Concerns:

• Privacy Officer: [Name]

• Email: [privacy@webdesignkelownaco.ca]

• Mailing Address: [Your Business Address], Kelowna, BC

External Resources:

• Office of the Privacy Commissioner of Canada: priv.gc.ca

• Digital Advertising Alliance of Canada: youradchoices.ca

Cookie Consent Implementation

For Your Website Developer:

This policy should be implemented with:

1. Cookie Consent Banner:

   • Appears on first visit

   • Clear accept/reject options

   • Link to full cookie policy

2. Cookie Preference Center:

   • Accessible from footer

   • Granular controls by category

   • Easy to update preferences

3. Cookie Blocking:

   • Non-essential cookies blocked until consent

   • Consent choices respected across site

   • Regular consent renewal (annually)

Technical Requirements:

• PIPEDA compliance for Canadian visitors

• GDPR compliance for EU visitors

• Proper cookie categorization and blocking

• Consent logging and documentation

This Cookie Policy complies with Canadian privacy laws (PIPEDA) and incorporates GDPR principles for international visitors.